Frequently Asked Questions

Everything you need to know about shopping with Ally Fashion

How long does shipping take?

Standard shipping typically takes 3-7 business days, while express shipping arrives within 1-3 business days depending on your location.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Please note that sale items and intimates are final sale.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by region and are calculated at checkout.

How do I find my correct size?

Each product page features a detailed size guide with measurements. We recommend comparing these to your own body measurements for the best fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and buy-now-pay-later options like Afterpay and Klarna.

Can I modify or cancel my order after it's placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team.