Returns & Exchanges

At Ally Fashion, we want you to love your purchase, which is why we offer a hassle-free return process within 30 days of delivery for all eligible items. Please ensure all garments are returned in their original condition with tags attached to receive a full refund or store credit.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely pack your unworn items in their original packaging, ensuring all original brand tags and hygiene seals remain intact.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized postage location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects and approves your return, your refund or store credit will be processed within 5-7 business days.